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Privacy Policy

Privacy Policy

Tikkets.com is committed to the safety and protection of your personal information and we respect your privacy. This Privacy Policy (together with our Terms of Use) describes how we collect, use, and disclose information when you use our mobile application ("App") and any related services, including our website. By using our App, you agree to the collection and use of your information as described in this Privacy Policy.


Information that may be collected

We may collect personal information that you voluntarily provide when you use our Ticketing App or through our website, such as:

  • Personal identification information, including your name, date of birth,
  • email address, telephone numbers, your address and gender;
  • Your banking details, including your credit card and payment information.

We will process or use your Personal Information only for the purpose(s) of providing to you the service(s) that you request that we provide to you, to comply with any legal requirements arising from regulatory obligations that arise from providing you the service(s) and our legitimate business interest.

Based on our legal requirements and legitimate business interest, we may request other documents to verify your identity and the sources of your funds for the purposes of anti-money laundering and fraud prevention.

Once we collect your Personal Information, we may use it for the following purposes:

  • To allow you to open and use an Account on the Tikkets Platform;
  • To enable you to complete Transactions on the Tikkets Platform;
  • To reply to any of your queries;
  • To contact you via email or calls;
  • To ensure the security of your Account;
  • To analyze the use and access of our website(s);
  • To comply with any required regulatory purposes such as tax,prevention of Money Laundering, prevention of Fraud, adherence to Company statistical reporting obligations, etc.;

To provide you with information about products and promotions that may be of interest to you, from ourselves and third parties as specified by you; and

For data analytics and market research on an anonymous basis, unless consented to by you otherwise.

Information that is Automatically Collected

We may use cookies and other technology to automatically collect certain information about you and your interactions when you use our Tikkets Platform, including your device information (such as device type, operating system), usage data (such as pages visited, features used), and log information (such as IP address, access times).


How We Use Your Personal Information

We may use your personal information we collect for various purposes, including providing and improving our services, personalizing your experience, processing transactions, communicating with you, analyzing usage trends and preferences, enforcing our terms and policies and protecting against misuse or unauthorized access.


Information Sharing and Disclosure

  • With your consent or as necessary to fulfill any purpose disclosed to you
  • With our service providers and partners who assist us in delivering our services
  • When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others


Your Rights

You have the right to view and access your Personal Information and to make any correction, update any information and block or require the removal of any inaccurate or incorrect information by correcting and/or removing the information yourself or contacting us directly via email in the manner indicated in this Privacy Policy. To make requests, or if you have questions concerning our Privacy Policy, please submit your communication to admin@tikkets.com.

We will make every effort to respond to requests; however, we reserve the right to reject any unreasonable, extremely impractical or disproportionately technical requests, or requests which might expose us to operational or legal risks. We will also retain any and all Personal Information for the time period(s) required or mandated by applicable laws and regulations, to resolve disputes, when pursuing legitimate business interests, performing audits and to protect or enforce our rights.


Children's Privacy

Our services are not directed to individuals under the age of 13, and Tikkets.com does not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.


Personal Information Protection

We take the protection and security of your Personal Information very seriously. The Personal Information that you provide to us is stored securely on our internal and third-party servers. We take steps to ensure that the policies, procedures, strategies, controls, and measures we have undertaken will keep your Personal Information and data safe and secure.  We employ encryption technology and other protection technologies to 

safeguard our data. We ensure that your Personal Information is only accessible by trained, responsible personnel who have a specific need to carry out their responsibilities.


Amendments to this Privacy Policy

We may amend, revise, modify, update or change in part or in whole this Privacy Policy from time to time, and we will notify you of any changes by posting the new Privacy Policy on this page. By using our website(s) or mobile application, you agree to accept the terms of this Privacy Policy as stated herein as at the time you use them. We encourage you to review this Privacy Policy from time to time to stay up to date.


Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at admin@tikkets.com